Friday, March 5, 2010
Mind you, we're not getting new sinks or anything else with the deal. All we were getting was the pull-out faucet and the soap pump... not a new garbage disposal or anything frivolous.
very fond I am of his disgusting backside. He and an assistant spent three hours repairing the dishwasher overflow (caused by a kinked rubber hose that HE INSTALLED IMPROPERLY to begin with) and installing the new faucet and soap pump. I hid in the den/office, praying that he wouldn't call me into the kitchen with one of his lengthy, detailed, stoopid dissertations because then I'd have no choice but to view that which I did not want to see. Again.
Thankfully, Mr. Snoots came home from the office early. Otherwise, there might have been bloodshed. He busied himself doing chores in hopes they would be leaving soon, which they didn't appear to be in any great hurry to do. So, he finally sat at his designated evening post (chair) in the kitchen, reading the newspaper and listening to the evening news. I was still hiding out in the den with my iTunes turned up so I didn't have to hear anything. We're not Ward and June Cleaver by any means.
At long last, they finally departed but it was too late for starting dinner so we ordered takeout. We both loved the new faucet and the no-longer-leaking dishwasher valve. We marveled at why we had waited so long to do this, but were both happy and content. For $350.00, or so we thought.
Then the bill for said work arrived on Monday morning. HUH? Surely it was a mistake. $1,100.00? You bet your sweet nothings it was a mistake and I was spitting-nails-mad. I've had a call into the owner of the company, for him to call me back. He needs to know that I'm not paying that bill. Furthermore, I'm not paying the labor they charged because the plumber's crack idiot was training some other idiot who would soon be sporting his own plumbers crack, no doubt. I didn't just fall off the turnip truck although they apparently thought I had. Neanderthals.
I fully intend to tell him that I'll pay the price he quoted me over the phone. On the bill, they charged us over $460.00 for the faucet fixtures and I found it at Amazon for half that amount. You must know as well as I, that he only paid wholesale for it, right? If he can counter offer with a reasonable price, I'll be happy to pay it. Otherwise, our attorney can rip him a new conscience, which he offered to do on contingency.
The moral to this story is.... don't try to rip off loyal customers you've had for 24 years who actually pay their bills. Frankly, for what I've had to endure, they should be shaving dollars off the bill for the entire plumber's crack exposure ordeal. However, I'm willing to let this pass if he can come up with a workable amount. So far, this is not a acceptable deal, by any means.
My next faucet project was going to be the guest bath but Mr. Snoots says he's not going to pay that kind of money and he's right. I'm not either. So, we might perhaps be in the market for a new plumber... If I don't get the fairness of price I expect, after being customers for 24 years. Get. Real. Mr. Butt. Crack. I charge extra for having to look at THAT... Besides, I watch HGTV and I know that there is no faucet installation that takes 3 hours. Hello!
Whew! I'm glad to have gotten that out of my system. Thanks for letting me vent.